Below you will find our most frequently asked questions and tips for the Business Directory.

1. Why do my payments or inquires go to A Spider Web Design?

2. My business is already listed? How do I add information or make changes to this listing?

3. I've lost my login id, my password, or both. What do I do?

4. I've entered my listing. Why doesn't my listing show?

5. Is using my credit card online safe?

6. Can I pay by check or money order?

7. Can I place an order over the phone?

8. Can I place my business in the classified section?

9. How do I add gallery pictures?

10. What are products and services?

11. How do I add products and services?

12. I see other SearchMtnHome listings show up in Google Search.

13. When I click the map feature I get an error page.

14. How do I get those cool little ads on the directory?

15. How can I contact you by phone or email?

Why do my payments or inquires go to A Spider Web Design?

SearchMtnHome.com is owned and operated by A Spider Web Design.

My business is already listed? How do I add information or make changes to this listing?

A Spider Web Design listed several businesses as a free courtesy. If you would like to add or change your information, simply find your listing, and then click on the "Claim Business" button.   After you submit this form you will be contacted by phone or email to further verify your information. In the meantime, you may go ahead and create a User account.  After verification, your listing will be moved to your account.  You then will have 5 days to upgrade your Business Listing and submit the yearly advertising fee via Pay Pal or Check.  Failure to do so within 5 days, unless other arrangements with us have been made, will result in your listing being moved back to the unclaimed and your account deleted.  We offer very competitive upgrades, and you can get more information regarding the available memberships here.

I've lost my password. What do I do?

If you have lost your password, click on the Member Login on the top left of the screen.   From the next screen, select Password Reminder.  If you continue to have problems, use the support contact form for assistance.

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I've entered my listing. Why doesn't my listing show?

After you submit your listing, it is approved for content by SearchMtnHome.com.  You should receive approval within 24 hours. After receiving that email, you may login and add information, images, products and services, and change information as much as you like.

Is using my credit card online safe?

Yes, completely safe, SearchMtnHome.com uses Paypal for all credit card purchases. Which is one of the most secure sites on the Internet.

Can I pay by check or money order?

Absolutely. When you place your listing, you will have an opportunity to select a basic or premium membership.  This in turn will take you to a payment screen.  Simply select the "Check" option instead of Paypal.

Can I place an order over the phone?

Of course. Please call 870-421-0519.

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Can I place my business in the classified section?

Yes.

How do I add gallery pictures?

Just log in with your user id and password.  You will see your listing on the member page.  Click "View/Edit" on the right side. At the top of the following screen you will see numerous options for logos, categories etc.  If you do not, several of these options are available to the basic or premium memberships only.  You can upgrade your listing from the members area.  If you need further assistance please contact us here.

What are products and services?

Products and Services are a exciting special feature of SearchMtnHome.com where you are able to list different items or services for people to see. You could use this area to promote a special event or offer a coupon to your customers. Or your might just want to tell people a bit more about a different service that you company offers.

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How do I add products and services?

Just log in with your user id and password and "View/Edit" on your listing.  There you will be able to add, edit or delete you products and services.

I see other SearchMtnHome.com listings show up in a Google Search.

How long does it take for my company to be listed? It depends on the googlebot, but roughly 2-3 weeks.

When I click the map feature I get an error page.

Please make sure you have your exact address and the correct state is set in your user login section.

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How do I get those cool little ads on the directory?

These ads are included with our Premium Business Listing. They can be loaded into the system in your members area. Please note these images have to be in .jpeg format. and should be exactly 120 X 120 pixels. If you need help making these ads, please contact us here.

How can I contact you by phone or email?

870-421-0519 or use our contact form.

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